Service Agreement

By submitting a quote request and/or paying a deposit, the Client agrees to the following terms and conditions. These terms form a binding agreement between the Client and Barbie’s Dream Bar.

Booking & Payment

  • A non-refundable deposit is required to secure your event date.

  • Events are not confirmed until the deposit has been received.

  • The remaining balance is due [7–14 days] prior to the event date.

  • Bookings made within [7 days] of the event require full payment upfront.

Cancellation & Refund Policy

  • All deposits are non-refundable.

  • Cancellations made 14+ days prior to the event may apply the deposit toward a future booking within 6 months (subject to availability).

  • Cancellations made within 14 days of the event are non-transferable and non-refundable.

  • No-shows or same-day cancellations result in full forfeiture of all payments.

Rescheduling Policy

  • One (1) reschedule is permitted if requested at least 14 days in advance, based on availability.

  • Rescheduled events must take place within 6 months of the original date.

  • Additional reschedule requests may require a new deposit.

Client Responsibilities

The Client agrees to:

  • Provide accurate event details (date, time, location, guest count)

  • Ensure adequate space and setup access for bar services

  • Provide a safe working environment for staff

  • Obtain any required venue permissions

Alcohol Policy

  • Barbie’s dream Bar does not sell alcohol

  • The Client is responsible for providing alcohol if applicable.

  • We reserve the right to refuse service to any guest who appears intoxicated or underage.

Liability

  • Barbie’s Dream Bar is not responsible for damages caused by guests or third parties.

  • The Client assumes responsibility for any damages to equipment caused during the event.

Weather Policy (for outdoor events)

  • The Client must provide adequate shelter/coverage in case of weather.

  • If unsafe conditions occur, services may be paused or terminated without refund.

Force Majeure

We are not liable for failure to perform due to events beyond our control, including but not limited to:

  • Weather

  • Natural disasters

  • Government restrictions

  • Emergencies

Right to Refuse Service

We reserve the right to refuse or terminate services if:

  • Conditions are unsafe

  • Terms are violated

  • Staff safety is at risk